Tuesday, October 28, 2008

My first blog

Hello all. This is my first blog...ever. Today's topic is ORACLE IDENTITY MANAGER. This topic will come up a lot.

I would blog about how ridiculous it is to recover objects from the OIM database after they are deleted but you will find that on my masters site at

http://eldapo.lembobrothers.com/2008/10/28/renaming-an-organization-in-oracle-identity-manager/

So instead, I'll blog about Oracle support. What can I say. today i have spent the ENTIRE day working with Oracle support on 4 separate Service requests regarding OIM. I've had 2 bugs filed on my behalf. (though I am told that unless we are going live soon, they won't escalate the bugs to have them fixed soon) I have been told to upload screen shots/logs and asked where THEIR OWN documentation is on THEIR SITE.

On the plus side when we asked how to recover a deleted object we got an answer. rename it and then create a new one. And when i asked, but can we recover? I was told it's a complicated process, just use this for now. And that is a very short version, of my day with oracle support.

2 comments:

Phil Lembo said...

Oracle support is truly abyssmal. Fortunately for us, we are smarter than they are and no secret will long remain hidden from our laser-like focus.

Annette said...

I love you...but you lost me at "hello...". It's a good thing I am in charge of the non-computer related things.
:)